HOW TO ORDER

Payment by Credit Card, Debit Card & PayPal

Using your Credit or Debit card or Paypal on our website is the quickest way to place an order.  All transactions on our website are processed in Australian Dollars and all prices listed on our website Include the Australian Goods and Services Tax (GST).  When you pay for a purchase by Credit Card or Debit Card or via PayPal, our business name, The Social Mind Pty Ltd, will appear on your statement.  Your Tax Invoice/Receipt will be emailed to you and comes attached to your order confirmation.

You can order safely through our website.  Your details are protected by the providers of our secure payment gateways, Merchant Warrior and PayPal.  We do not receive your credit card details, again, they are protected by Merchant Warrior or PayPal.  Further information on Merchant Warrior can be found here and further information on PayPal can be found here.

Payment by Bank Transfer

Order via our website and choose the Payment by Bank Transfer option.  Make your payment directly into our bank account. Please use your Order ID as the payment reference (this is important to avoid delay in identifying your payment). Your order will not be shipped until the funds have cleared in our account.  Your Tax Invoice will be emailed to you and comes attached to your order advice.  Please email your Remittance Advice to orders@socialmind.com.au

Purchase Orders

We accept Purchase Orders from institutions such as schools and government departments who can not use a corporate credit card.  Place your order via our website and choose the Payment by Purchase Order option on checkout.  Include your Purchase Order Number in the space provided and your order will be processed straight away.  Your Tax Invoice will be emailed to you and comes attached to your order advice.  Our Terms are strictly payment within 30 days.  Our business details for you to obtain a Purchase Order are below. Product pricing is on the website and shipping rates are here.

Centralised Invoicing Systems

If you need to use a centralised Invoicing system such as NSW EDconnect or NSW Health or QLD Education’s One School, (we are a registered vendor with most state education departments and many private schools), you can find our vendor details on your system using our business details below.  You can obtain a Tax Invoice from our website using the steps outlined in Purchase Orders above.

Our Business Details

If you are setting us up as a vendor on your payment system our details follow.  Our registered business name is The Social Mind Pty Ltd, our Australian Business Number (ABN) is 61 624 876 624.  We are registered for GST.  Our address is PO Box 4170 HAWKER ACT 2614 (contact us if your system needs a street address).  Our phone number is (02) 5105 5262.  Our email address is orders@socialmind.com.au.  Our Bank Details are BSB 112 908 Account Number 441 333 732 Account Name The Social Mind Pty Ltd.  

Our Policies

Further information can also be found by reading our Returns Policy, our Privacy Policy, our Terms of Use and our Workshop Refund and Cancelation Policy.